Diploma in Airport Operations & Ground Services (12 months)

A diploma program in Airport Operations and Ground Services is designed to provide students with specialized knowledge and practical skills necessary for careers in airport management, ground handling, and related fields within the aviation industry.

A diploma at Charans  International Institute of Aviation is the best gateway to equip students with the knowledge needed to effectively manage airport facilities and ensure smooth operations.

Students learn about various aspects of airport operations, including terminal operations, airside and landside activities, ground handling procedures, passenger services, baggage handling, airport security, and safety protocols.

Given the importance of customer satisfaction in the aviation industry, the program typically includes coursework on customer service principles and techniques. Students learn how to interact with passengers, handle inquiries and complaints, and provide high-quality service in various airport settings.

Get ready to kick-start your career  in airport management, ground handling, aviation security, and related fields within the dynamic and fast-paced aviation industry. 

About Course

At Charans International Institute of Aviation, we understand the evolving demands of the aviation industry, and our Diploma in Airport Operations & Ground Services is tailored to meet these challenges. Whether you aspire to work on the tarmac, handle airport operations, or ensure seamless passenger experiences, our diploma program provides a holistic approach to learning.


12 Months


Std XII pass/Graduate/Post-Graduate


17-25 Years


Introduction to Aviation Industry


Airport Operations Management


Cargo Loading/Unloading


Reservations: Baggage Screening and Queue Management


Check in Procedures


Customer Relationship Management


Interview Handling Skills


Basic English and Personality Development Training


Airport Security




Dangerous Goods Regulation


Airport Customer Service & Hospitality


Internship or Work Placement


Who should opt for this Diploma in Airport Operations & Ground Services Course?

  • Suitable for aspiring individuals with a passion for becoming an aviation professional and are eager to play a pivotal role in the industry.
  • Aspiring candidates pursuing a career transformation and elevating their skills in airport operations and ground services.
  • The course is suitable for individuals who have excelled in customer service, as the program emphasizes the importance of passenger satisfaction and interactive communication within airport operations.
  • If you are interested in logistics, operations, and ensuring a smooth transition, the aviation course offers in-depth insights into the role of ground services.
  • Technology enthusiasts who want to get introduced to cutting-edge and latest advancements in airport systems and ground service equipment.

Career Opportunities Await You

Upon successful completion of our Diploma in Airport Operations & Ground Services program, students are well prepared to step into the range of exciting career paths, including:

Airport Operations Coordinator

Ground Services Operations

Airport Baggage Handlers

Customer Service & Relationship Manager

Airline Operations Agent

Airport Security

Cargo Ground Staff

Academic Institutes

Reservation Management

Crew Schedule Coordinator

The airline
sector awaits  to fulfill your dreams of becoming a skilled professional in
aviation operations and ground services. There are a lot of employment roles
that can help you to make a flying start in your career.

Eligibility Criteria


Candidates should have completed 10+2/Graduation/Post-Graduation from a recognized board/university

Age Criteria

Age: 17 to 25 years


Based on merit and personal interview round

Admission Process

  • Online Application Form is available for candidates looking to join for the Diploma in Airport Operations and Ground Services for 2024 Admissions.
  • Fill in the relevant information with the prescribed documents.
  • Upon submission of the application form, short-listed candidates will get a call back from our admission counselors.
  • For Offline Application, candidates can visit our college and meet our office staff. They will help you with all your queries, including campus visits of our college infrastructure and facilities.

Join Now for our Diploma Course in Airport Operations and Ground Services.